Monthly Archives for August 2019.
It was one fateful phone call with Boeing — while Southwest founding President Lamar Muse and co-founder Rollin King were meeting with the Douglas Aircraft Company — that led the airline to go with the 737.
Now they have over 750 of the aircraft. However they could look beyond the Boeing 737 for their future.
Norwegian is cheap flying, but when things go wrong it isn’t known for great customer service. Mistakes happen, but the test of an airline is how they respond when they do.
When they delivered an 82 year old woman in a wheelchair to the wrong gate she missed her flight. And they told her she’d have to buy a new ticket as a no show passenger.
Airline CEO Doug Parker says he wears a wrist band “that says CECFTM, which is a terrible acronym because it doesn’t say anything, but it stands for Create an Environment that Cares for our Frontline Team Members. That’s what our mission is. Every day one of our officers sends a note to other officers about what they did that day to create an environment that cares for frontline team members.”
On Tuesday what they did is sue their employees again.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It turns out that filming flight attendants is especially prevalent in Japan, where a Japanese union representing cabin crew at Japan Airlines, ANA and other carriers says that 60% of their members have been filmed while on duty.
Some of the videographers are really creepy, too.
Last week a man documented the experience of flying Delta from Aspen to Salt Lake City by himself aboard Delta Express flight DL3652 operated by SkyWest. Boarding was announced at the gate as being for him. He captures the surreal experience of a predeparture announcement being made over the PA system by a flight attendant when he’s the only one in the cabin. He gets to meet the pilots. He’s sitting up front, with a predeparture beverage.
Hilton has a new promotion, 2500 bonus points with your first stay through January 31, and 5000 bonus points with your second stay by that time, for a total of 7500 bonus points.
Even if you don’t expect to stay at Hiltons, sometimes bookings come along that you don’t plan for, and you’ll never remember to go back and register later. So taking care of this now just makes sense on the if-come.
After the airport was closed to departing flights Monday afternoon as a result of being overrun by protesters, people dispersed and some operations commenced again Tuesday morning.
However protesters returned and the airport once again shut down to departures on Tuesday afternoon.
Hulk Hogan Facebook live’d a ride across the tarmac at Chicago O’Hare because no matter how many times you do it, it’s amazing. However a police officer that provided the ride is now under investigation.
However this is the sort of thing that anyone can do – it just costs money, or frequent flyer miles. With Hulk Hogan’s wealth he can pay for this whenever he wishes, but it’s not even always expensive to get the VIP treatment at an airport.
Empty shell casings are permitted in carry on luggage — just not if they contain a love letter to an ex-Marine who served in Iraq and Afghanistan, apparently. The TSA defends their supervisor saying they have ‘discretion’ to throw away items of sentimental value belonging to members of the military.
After an outcry though they went ahead and violated policy and returned the man’s necklace, which had also contained a fingerprint from his late grandfather and a cross he wore through his wartime deployments.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
