Monthly Archives for December 2019.
Hong Kong’s government gave the troubled airline just 5 days “to find new cash or last-minute investors, or face having its operating licence suspended or even revoked.”
Without a new cash infusion, customers certainly shouldn’t be buying tickets on the airline, which creates its own self-fulfilling challenges.
Delta flight 405 from Paris to Boston arrived 34 minutes early on Sunday – despite pushing back 15 minutes late. That wasn’t the only thing notable about the flight, however.
The battling between American’s independent APFA union and the stalking horse of the national AFA reminds me of Monty Python’s Life of Brian. They’ve seemed to have forgotten they’re supposed to be fighting the Romans (American Airlines management).
The union needs to be building a war chest for its negotiations. Instead they’re cutting costs like accounting systems that allow for electronic expense reports. They’re keeping higher union leadership pay. And they won’t go to the membership for a dues increase – fearing that would put them out on the streets.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Continental Airlines tried to take advantage of the uproar, committing to give members a window to take advantage of current rules if they ever tried to devalue.
The OnePass program, which covered Continental and Eastern, offered a “redemption guarantee.” If they ever increased the mileage price of awards.
A simple way to think about better breakfast is to think brunch. That opens up a whole new world of possibility beyond reheated scrambled eggs or omelettes, granola or oatmeal.
In the case of air travel it’s expected that flight crew have the same incentive as passengers – to get where they’re going safely. However there can be pressure to stay on time or get out ahead of bad weather, there can be a tendency to misjudge risks, and it’s crucial to make clear there’s a corporate culture of safety.
China Southern is taking that to the next level. They aren’t just saying ‘safety first’ and that employees won’t be punished for raising safety concerns that lead to delays, they are rewarding crew for raising safety issues.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
