Monthly Archives for July 2022.
According to the CEO of London Heathrow, “The summer getaway has started well at Heathrow, thanks to early planning and keeping demand in line with airline ground-handler capacity.”
Any issues, he says, are the fault of airlines failing to “recruit and train more ground handlers” and fault with the airport lies only in not having enough money for capital investment, but that’s the fault of the global pandemic not the airport itself
Lufthansa is being forced to cancel nearly all of its flights starting on Wednesday as ground crew prepare to strike. The job action is expected to cripple the German flag carrier’s operations at Frankfurt and Munich, lasting through the weekend.
The U.S. government imposes numerous rules to keep commercial airline pilots scarce. This is done under the guise of safety, but the rules don’t actually have anything to do with safety.
The problem is that more available pilots means less leverage for pilots unions, and since union contracts determine who flies which aircraft, which routes, and which schedules – and therefore how much a pilot gets paid – largely based on seniority, a higher retirement age while good for older union members is bad for younger ones.
The captain said he couldn’t control the plane during takeoff. He veered left and hit a runway sign. The first officer grabbed controls and the plane climbed out. They lost a $100 million aircraft, but all of the passengers were safe. And both pilots still fly for American Airlines.
At the internal company ‘state of the airline’ meeting after Thursday’s earnings call (a recording of which was reviewed by View From The Wing), Chief Operating Officer David Seymour argued that it doesn’t make sense to upgrade baggage tracking technology until their airline partners have done so first. And CEO Robert Isom says that lagging technology at some of their hubs makes it harder to do so.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Does anyone know how Trip.com is able to sell Southwest Airlines tickets, since other consumer travel sites aren’t permitted to do so? What’s going on here? I never even knew the flights were for sale on this site until now.
The great equalizer in life – the place where there’s no inequality – is dealing with a European airline. Over lost luggage. At New York JFK.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Status passes both engender loyalty and protect the loyalty relationship. That’s a strategy more programs should think through.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
