Jan
15
2023
Now that American Airlines has rolled out new iPhones and iPads to frontline employees they’ve been given a new tool. The airline has been talking up how they’ll use ConnectMe for four years.
It’s now been extended to 17 airports (including all of the airline’s hubs) to improve communication between the gate and crew on board an aircraft that’s getting ready to depart. This way flight attendants don’t have to pick up the phone and gate agents don’t come running down the jetbridge. There are two new things cabin crew are using it for.
