Monthly Archives for October 2023.
Delta Air Lines overbooked a flight, so as is common they offered passengers gift cards to give up their seat and take a later flight. One passenger who had already boarded the flight in Atlanta accepted their offer of $700 but when he got off the aircraft the airline would not pay.
Southwest Airlines lets passengers pick their own seats once they’re on board the aircraft. The earlier you board, the better choice of seats you have.
And Southwest allows passengers with disabilities to preboard. This is largely on the honor system, and as we know most people lack honor.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Cirium’s Diio Mi shows both scheduled flights and actual performance. Their data between October 7 and October 19 is interesting for Tel Aviv flying, with most airlines suspending operations.
El Al, which normally operates 22% of flights in and out of Tel Aviv, has completed 97% of its schedule since terrorist attacks began.
The government’s oil company won’t provide fuel to the government’s airline unless they pay up front and they have limited funds to pay with.
Air Canada has sued award search website Seats.Aero in Delaware court for pulling award availability from its website. They claim (1) trademark infringement for use of its marks, and (2) violations of the Computer Fraud and Abuse Act for accessing its systems without authorization.
There may be a real problem for Air Canada here, but their legal claims appear weak – and certainly bad from a public policy standpoint. They have deeper pockets, though, and sometimes that’s enough to prevail.
Airbnb says they cost hosts up to $3 million. One San Francisco host shares what that coverage actually looks like in practice, when a guest clogged a toilet and created a leak from a separate upstairs unit into the whole home – causing hundreds of thousands of dollars in damage. After six months, they want the owner to settle for about 10% of the costs.
The U.S. is “advising…increased caution” for U.S. citizens while overseas. The State Department is a bureaucracy, and how would it look if bad things happened and they didn’t warn people? Now that they’ve done so, bad things aren’t their fault.
The State Department advises that you register your travel with them and… follow them on Facebook and Twitter. That’s hardly advice that, for now, is going to scare me off from travel.
A reader stayed at the Grand Hyatt Tampa Bay for his wife’s 50th birthday weekend. He’s a “Globalist,” a top elite with Hyatt for the past decade or more. And one of the benefits of this status is a dedicated ‘concierge’ who helps with reservations, upgrades, billing and points issues and other hotel matters.
Since his concierge knew that it was a special weekend, she contacted the hotel about delivering something to the room for the occasion. The hotel did. And they charged the guest for it, at full room service prices.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
