3 Locations And Access Policy Announced For New Chase Airport Lounge Network

Two months ago Chase announced its own airport lounge network just as Capital One begins opening its own airport lounges, following in the footsteps of American Express with its Centurion lounge network.

They shared at the time that they’d offer “a fresh approach to the lounge experience with locations to be announced in select markets over time” and that the first location would be 12,000 square feet in Boston in the Terminal B-C connector including showers, rest and wellness areas, and a family room.

Now we’re learning a little bit more. The first three locations of “Chase Sapphire Lounge® by The Club” will be,

  • Boston
  • New York LaGuardia
  • Hong Kong


The Club, New Orleans

This is a collaboration with Airport Dimensions, a Collinson company which brings us Priority Pass and The Club airport lounges already. So these may be branded versions of The Club, which are nice enough spaces (the newer ones anyway) but often light on the food. Perhaps the Chase element will lead to improvements.

However, as first reported by Dan’s Deals, the lounges will be accessible to Sapphire Reserve cardmembers as well as Priority Pass cardholders< so presumably American Express Platinum cardholders will ironically have access to Chase lounges, since they can opt into a Priority Pass card.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Am I missing something? Sapphire Reserve members also get free Priority Pass, so in terms of access, is there any difference at all between this and any other PP-accessible lounge? And if not, why is Chase bothering?

  2. Agree with Swag … but Chase has been eating AmEx’s lunch for years. I predict the Chase lounges will be a cut above anything out there now. It’s all a marketing game … sometimes marketing ideas work, other times they’re just lame. How I wish these companies would just ASK US about what we want.

  3. @huey Judy – Huh? Long time Amex member (and also have CSR). Amex is much better than Chase IMHO. I have the Amex Platinum (plus the Gold card and 3 co-branded Amex cards along w 3 Chase cards) and I can tell you Amex is MUCH better. Neither Chase nor Capital One will match the Centurion Lounges and I am very disappointed in the CSR. Between my Platinum and Gold cards I pretty much cover all CSR has to offer (and better benefits in many cases). Recent changes to CSR don’t move the needle and will likely cancel or downgrade.

  4. maybe they might have a “reserved for Chase SR members” sections in these lounges – just like AmEx has “reserved for Centurion” areas in Centurion lounges. So a normal PP card may get you into the club (with capacity controls), having a CSR might give you a dedicated section (and maybe some food/drink perks)

  5. @AC,
    Well, except for restaurant offerings for the Chase PP offering that AMex PP does not offer. These are typically a cut above lounges in terms of food offerings.

    Cheers.

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