A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The American Express® Business Gold Card had one of the better initial bonus offers already at 70,000 Membership Rewards points.
This is terrible customer service. The family could have made the flight, despite their American Airlines delay. They rushed to the gate, found the flight still boarding, and were relieved – only to have that taken away from them because (1) their seats had already been given away and (2) gate agents wouldn’t take the time to help them understand what happened.
You can no longer change the outbound portion of a ticket without affecting the return and this appears even to impact same day flight changes.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Passengers were initially told the stop was for a “fuel top-off.” Instead, video shot from inside the cabin shows at least eight officers in tactical gear storming the aircraft, ordering everyone to keep their heads down, and escorting a single male passenger off the aircraft. One officer rifles through the man’s rollaboard before the team exits.
The card is worth getting, spurred on by the initial bonus offer. It’s worth using for my ongoing spend. And it’s worth having for the benefits.
Delta’s brand new Naples to Atlanta flight melted down on May 27 before even leaving Italy. Flight 279 sat on the ground for more than seven hours, and was then cancelled outright. Roughly 200 exhausted passengers were herded onto buses and driven a dozen miles to a hotel where the airline had reserved just 13 rooms.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On Monday, June 2 2025, American Airlines flight 780 took off from Philadelphia for Naples, Italy. They sent the wrong plane – and passengers wound up having to land 124 miles away in Rome.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
