United Airlines Doubles How Much Liquor They’ll Serve You [Roundup]

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “Singapore Airlines replaces Henriot Champagne with Piper-Heidsieck on regional flights”

    Meanwhile, Delta serves canned wine in Delta One domestically.

  2. Delta does not and has not had a limit on how many servings of spirit they will serve in any cabin on international flights as long as it is spread out.

  3. While I agree the Know Your Customer stuff is totally unwarranted the ratio of costs to recovery proves nothing as the purpose is to keep the dirty money out of the system. Defenses that work have no apparent value because the bad guys pretty much don’t try them.

  4. Smith
    You struggle to recognize that United is just doing what Delta did all along?

  5. I came here for the United drinks policy, but…KYC has $300B in compliance costs? Like >1% of GDP? Like 3,000,000 employees full time at $100k? Like 10,000 paid at Jamie Dimon levels of compensation?

  6. @janine – that’s global compliance costs, so around 1/3 of 1% of global GDP, but there are some estimates of compliance costs that are higher

  7. @gary…OK, I was hoping it was maybe it was over 30 years. Seems high even for globally.
    Any industry that wants deregulation will overstate the costs– and the industry would be happier if they could turn a blind eye to shady dealings, because shady customers generate revenue.
    And banks spend money on…cybersecurity, alarms, vaults, security guards, and so on. Those don’t generate any revenue! and what’s the savings on those? hard to calculate I’m sure (but I’d love to see the math on, say, cybersecurity IT cost/benefit vs, say, vaults or guards)

  8. After the most recent diversion, perhaps United will stick to the one drink limit on the IAH-LAX route…

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