Did you know that eight years into the American Airlines-US Airways merger, not all work groups were on a single system, and the merger wasn’t ‘complete’?
American was one airline to passengers long before it was a single airline to employees. They adopted a single reservation system in 2015, but flight attendants were still scheduled as separate US Airways and legacy American Airlines crew until 2018.
The airline’s systems for tracking aircraft maintenance were still separate – until last week.
Credit: American Airlines
As of Friday, May 7, American Airlines has completed moving its aircraft into the SCEPTRE system for tracking maintenance. No, not that SPECTRE.
American is using SCEPTRE, System Computerized for Economical Performance, Tracking, Recording and Evaluation. And they had to do the data migration by hand.
If my understanding is right, SCEPTRE was first the maintenance system used at North Central Airlines which became Republic in 1979 and was merged into Northwest. That’s how it became the maintenance system for Northwest, and then Delta after those two carriers merged. Newer carriers seem to use newer systems (like TRAX or EmpowerMX) but SCEPTRE remains popular especially with large airlines merging operations.
As American explains in an internal document,
After American and US Airways merged in 2013, Tech Ops had part, tooling and aircraft data in three different core systems. This involved having multiple application windows open on the screen — a timeconsuming process. To solve this problem, we needed to consolidate the number of systems being used and create an easy and consistent team member experience. This has been the TESS Team’s mission for the past six years.
First American undertook ‘Materials Migration’ to move parts and tools into SCEPTRE over the course of three years (there are “more than 600,000 manufacturer part numbers” the airline needs). This was completed in February 2020. The second phase, Fleet Migration, started in May 2020 and took a year.