A woman who flew American’s flight 2555 from Orlando to Dallas – Fort Worth on Tuesday was in seat 15A. The middle seat beside her was empty, and she says the man 15C “violated her.” She reported the incident to flight attendants, filmed it, and nothing was done.
Row 15 is standard economy on the Airbus A321. The coach passenger “started inappropriately touching himself mid-flight but was allowed to walk away without anyone questioning him.”
The woman said she didn’t think anything of it when the man seated beside her told her about his trip to visit his daughter and grandson — or when he offered her drinks, which she declined.
…Soon after takeoff, she felt movement from the man in 15C. …“He was looking directly at me and, like, his body kind of pivoted and (was) facing towards me,” she said. “I can see that his fingers were up his shorts, and they were raised all the way up to his groin area. And he was just, like, fondling himself.”
She escaped from her seat and told the flight attendants. They moved her to the back. She said she asked the attendants for help.
The incident appears not to have been reported, and the man left the aircraft without being questioned.
The woman followed up with American Airlines, whose response was to offer her 5,000 “but said she just wanted accountability.”
As a courtesy for your experience on the flight, we’re going to reward you 5,000 miles, which I thought was such a slap in the face.
5,000 mile compensation for a passenger beside you fondling himself and then doing nothing about it is, I suppose, what you get when customer service agents are told not to expect cost of living increases, say that the “automated system responding to customers is faulty” and they have the “lowest wages in the industry.”