American Airlines has introduced boxed (cold) meals to flights over 900 miles. In an employee meeting last week, Jodi Spicer (Managing Director of Onboard Dining), argued that this is a return to pre-Covid meal service.
Today we launched the expansion of our Fresh Bites box that we showcased a couple of months ago to all flights over 900 miles. And that returns us as an airline back to where we were for our meal offerings. So on those flights where we offered meals pre-Covid, and that was 900 miles as well. So we have returned ourselves, so a big milestone for us and our customers.
However there’s still no hot food on most routes. That means less work for flight attendants, and likely lower prices for American Airlines. To be clear there is no world in which this is a return to pre-Covid service. Nonetheless, it’s better than the plastic-wrapped turkey cheese croissant.
While first class passenger and pilot offerings usually sync up, pilots may receive a meal on flights under 900 miles. On those they won’t get Fresh Bites, but an American Airlines spokesperson tells me, “they’ll get a sandwich and fresh fruit and some shelf stable snacks.”
A year ago American planned for cheaper catering when service returned in the form of something ‘more modern’ that ‘still has a premium feel. We’ll see what comes next.
Big things coming this fall for AA
First Class actual meals
Ice Cream on long haul and international glassware
(Unrelated, pilots very unhappy with the snack boxes they’ve been getting vs. real food)
— ˜”*° JonNYC °*”˜ (@xJonNYC) July 19, 2021