Jul
05
2020
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Once Glorious American Airlines MD80, Rotting In The Desert
About Gary Leff
Why Do HEPA Air Filters Protect Us From COVID-19 On Planes?
Jul
05
2020
We know that people carry the SARS-CoV-2 virus with them from one country to another, one city to another, one planes. However we haven’t traced outbreaks to contact on planes anywhere in the world. One of the reasons that’s usually cited for this is the use of high efficiency particulate (HEPA) air filters.
What are HEPA air filters, do all planes have them, and why do they work?
What On Earth Happened To Make This Airport Restroom Sign Necessary?
Jul
05
2020
When you see a novel warning sign, it’s almost always in response to something a person actually did. No one thought to warn anyone before some idiot came along. Occasionally these sorts of signs make you really wonder about people, like “this motorcycle contains no edible parts” and cartons of eggs that warn “this product may contain eggs” (or jars of peanut butter that flag, “may contain nuts or nut products”). Who are the people who need to be told “this electric drill is not intended for dental use” anyway? Austin’s South Terminal is a separate structure from the main terminal, less than three quarters of a mile away but a 7 mile drive. It currently serves Frontier and Allegiant. This sign was just spotted in the men’s room there: What in gods name was…
The New Ethics Of Complaining About Service In The COVID Era
Jul
05
2020
My gut feeling is that there’s something wrong with complaining when others are suffering so much, though people are suffering all around the world during ‘normal times’ and I don’t have an issue talking about ‘first world problems’. Does this shift during COVID times make me, on some level, a hypocrite?
How are you handling customer service complaints now, and is that different than it was at the start of the year? And if there’s a change, will it last past the coronavirus pandemic?
New Chain Of Hotels Made Of Gold “Changed My Mind About What Luxury Can Be”
Jul
04
2020
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Man Walks Out Of Hong Kong Airport After Three Months In Transit
Jul
04
2020
A Cathay Pacific passenger boarded a flight from Canada to Hong Kong back in March, intending to connect to Vietnam. Hong Kong transit was shut down March 25. Vietnam closed its border to arrivals. He lived inside the airport for three months.
Then he walked out.
After Winning Credit Card Disputes, Passengers Are Getting Bills From One Airline’s Trustee
Jul
04
2020
The advice when an airline goes bankrupt is to get your money back for future tickets from your credit card company. If a business doesn’t provide the services you paid for, your credit card company will get you your money back (usually).
German law has an interesting quirk though. Apparently people who pay for services they haven’t received are considered unsecured creditors in bankruptcy, and getting your money back via a credit card chargeback is considered ‘queue jumping’.
Why Southwest and Delta Are Blocking Middle Seats – While American And United Aren’t
Jul
04
2020
It makes sense why American and United would sell every last seat on a plane customers are willing to buy, why Southwest doesn’t lose as much capping load factors and why doing so – they believe – will help them capture market share, and why Delta would take a more ‘premium’ approach that includes blocked middle seats.
New Australian COVID Outbreak Linked To Sex Scandal In Quarantine Hotels
Jul
04
2020
Australia has fewer than 8500 total confirmed cases of COVID-19. The country’s success appears to be a combination of effective policy response and luck.
International arrivals of their own citizens required quarantine. But it’s those quarantine facilities that are the site of a new virus outbreak in Melbourne – and also of a sex scandal. Because the guards were having sex with the passengers being quarantined, and exposing themselves to the virus.
Supermodel Chrissy Teigen Versus American Airlines
Jul
03
2020
When supermodel Chrissy Teigen has an opinion on aviation, you take it seriously. She’s got the bona fides. This time, though, she’s gone off the deep end calling American Airlines management murderers for selling middle seats on their planes.
