About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Chilling Air Traffic Control Audio of American Eagle Flight’s Emergency Landing After Runaway Trim

american eagle plane
Nov 09 2019

On Wednesday American Airlines flight AA4439 from Atlanta to New York LaGuardia, an Embraer ERJ-175 (large regional jet) operated by Republic Airways, suffered runaway trim during climb out. “Runaway trim” became a well known phenomenon over the last year as it’s associated with both Boeing 737 MAX crashes.

Listening to the air traffic control – the pilots and ATC both did an excellent job – is eerie. Thank goodness everyone made it safely back to Atlanta.

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New United Airlines Fares Treat Economy Plus as a Separate Cabin

airline seats
Nov 08 2019

United has now done something that seems like it could be following Delta’s model. They’ve filed Economy Plus fares that treat their extra legroom seats as a separate cabin. These fares come with free Economy Plus seat assignments, rather than paying extra for extra legroom seats.

A year and a half ago United Airlines President Scott Kirby shared a plan with investors to offer a separate ‘domestic premium economy’ product. This could be the start of that plan.

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Marriott CEO: People Prefer Bonvoy Over Starwood 8-to-1

outside marriott hotel
Nov 08 2019

We’re all familiar with lies, damn lies, and statistics. The new program has higher redemption prices than Marriott Rewards. It has weaker elite recognition than Starwood Preferred Guest. There is virtually no enforcement of elite benefits at the property level, at best paying our rewards to hotels for elite satisfaction scores.

Do you like Marriott Bonvoy more than both Marriott Rewards and Starwood Preferred Guest? I’d love to see if we’ve got an 8-to-1 margin here… or if this is just Sorenson being Sorenson.

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5 Days Only: 145% Bonus Buying Star Alliance Avianca LifeMiles (1.35 Cents/Mile)

aviancaplane
Nov 07 2019

Star Alliance program Avianca LifeMiles will sell you miles and is offering up to a 145% bonus through November 12.

You can fly business class to Europe for 63,000 miles each way or Southeast Asia for 78,000. First class (Lufthansa) is 87,000 miles each way between the US and Europe. And that’s before special deals or cutting the cost with lower-cabin connecting flights.

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