British Airways opened their refurbished lounge in San Francisco today after a six month closure. The lounge is in the international terminal between gates A4 and A6. You’re greeted at reception where your credentials for the lounge will be checked and then the lounge is down one level by elevator.
Flight attendants reportedly thanked this woman “multiple times for being a team player” and moving away from the passenger who didn’t want to sit next to a black woman — when they should have given that passenger a choice to either stop harassing her assigned seat mate or get off the aircraft.
Marriott hasn’t talked about the really valuable data that’s been breached, preferring to focus on expired credit cards and passports. The EU proposes to fine Marriott for a criminal hack of their systems, which is how the law works, but it’s not clearly the best way to drive collaboration between large companies and government agencies protecting against nation state attacks.
And indeed it’s government agencies that are the biggest violators of data privacy.
So far only 8 out of three dozen Destination Hotels have dates set for joining, and there’s no list of properties which won’t become part of Hyatt. Of course some Destination Hotels will become part of other Hyatt brands.
I’m going to show you one of the remarkable uses of Citi points. Would you believe 60,000 points is enough for (8) flights to Hawaii — and not just from the West Coast, but including connections from the East Coast as well?
I worry that the culture of Korean Air, Delta’s anti-trust immunized revenue-sharing joint venture partner across the Pacific, may be broken if a pilot is so bold as to seek alcohol inflight rather than sneaking it inflight, and a crewmember who protects the aircraft winds up disciplined — more seriously, even, than the pilot.
Xiamen Airlines, which operates an all-Boeing fleet of about 165 737 and 787s, doesn’t seem to understand the basics of aircraft maintenance – or at the very least their social media team does not.
This isn’t an incident of too sexy to fly as we sometimes see but more of flight attendants not feeling resort wear departing a resort destination – for Miami of all places – is appropriate in the skies.
And in a post-9/11 world passengers have to strictly follow instructions, reasonable or not, or else they won’t be able to travel … at best.
“Japanese car rental companies couldn’;t figure out why their cars were be rented, but not driven.” They did a survey to learn more.
What if ridesharing isn’t a substitute for renting cars at all? It isn’t if the reason to rent a car isn’t actually to get anywhere.
British Airways is facing a proposed $230 million fine under the EU’s General Data Protection Regulation (GDPR) for a hack last summer compromised personal information on approximately 500,000 customers accessing its website.
This proposed fine is more than 3 times the total fines meted out during GDPR’s first year. In the year after GDPR’s passage there were 200,000 investigations, 64,000 of which found fault, resulting in total fines of approximately $70 million — nearly 90% of which was from a single case against Google.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
