About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The Asterisk in American’s Big Boast About Inflight Wifi

inside plane
Jun 20 2019

Headlines blare “American Airlines offers satellite WiFi to its entire mainline fleet” and therefore “You Shouldn’t Have to Struggle for a Good Connection”.

I think it’s great that American Airlines has invested in faster satellite internet for most of its domestic narrowbody aircraft. However coverage of American Airlines completing its project to add satellite wifi to planes is being overclaimed.

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Qantas Announces ‘Biggest Overhaul’ in its Frequent Flyer History

qantasplane
Jun 20 2019

Qantas is keeping award charts and not moving to dynamic award pricing so if there’s a silver lining in redemption pricing that along with a reduction in scam charges is it. The move towards recognition of non-flying but still important program members and recognition of lifetime elite status up to Platinum are improvements, as are the introduction of new redemption partners.

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