About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

THIS is What Delta, American and United are Running to President Trump Afraid Of?

by Gary Leff

qatarplane
Apr 24 2019

At some level if a US airline cannot compete against an Italian one, a ‘government-controlled’ one no less, they probably shouldn’t be in business. And shouldn’t they worry about how about half of their passengers feel when they’re flattering the President as election season heats up?

What they’re so worried about – and running to the President for protection from – is an airline in Italy with 15 planes that’s just suspended winter service from Los Angeles and San Francisco – and that cancelled Chicago service before it even began.

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American Will Still Protect You If You’re Flying on Separate Tickets and Things Go Wrong

by Gary Leff

american airline plane
Apr 24 2019

It’s usually risky to fly one itinerary on separate tickets. That’s because when you’re on one ticket, if you face a flight delay or cancellation the airline responsible for the irregularity has to get you to your final destination. But if you’re on separate tickets they usually don’t have to do anything more than get you as far as the end of the ticket you’re flying on.

Fortunately — in a world where little seems to go the way of the customer — American Airlines has a policy of taking care of customers connecting on separate tickets as long as one flight is with American and the next is with either American itself or a oneworld partner. And I’ve confirmed that this policy is still in force.

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United is Repainting All its Planes in a New Look — That Was Just Leaked

by Gary Leff

united plane
Apr 24 2019

Nothing renews an airline like new planes but absent a giant plane order there always seems to be the thought that the airline can be refreshed by painting planes. It’s a years-long process and costly to undertake.

Ultimately though what United is unveiling is just an evolution. So for me at least it doesn’t induce a strong reaction at all, which is good compared to so many other attempts. But that leads me to wonder why bother at all?

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Southwest Looking at New Planes Besides the Boeing 737

by Gary Leff

swiss plane
Apr 23 2019

Last Thursday Southwest Airlines CEO Gary Kelly express confidence in the Boeing 737 MAX and said they had no plans to alter their order for new jets. Southwest has more 737 MAX aircraft on order than any other airline.

At least that’s how his remarks were broadly reported, when he actually hedged a bit more. Now we learn that members of their team have been off in Europe evaluating the Airbus A220.

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