About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Is Transatlantic Low Cost Carrier Wow Air Toast?

wow plane
Mar 24 2019

For the last several years fares between the US and Europe have been available at incredibly low prices, driven down by a generation of ultra low cost carriers — deep discount airlines no longer just flying short haul routes, but operating across the Pond the way that Freddie Laker’s Skytrain service once pioneered.

There have been too many players flying too many seats at too low a price for too long, in a market that’s long been challenging, and airlines trying to make it in this environment have struggled. Wow Air could be next to fall.

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Have an Issue or Problem? Marriott’s New Campaign Promises to Do Nothing About It

hotel
Mar 24 2019

Maybe you’ve emailed Marriott, like I have, and gotten no response for months. Or perhaps you’ve called customer service, waited on hold, and gotten absolutely nowhere (or, in the case of one reader, been called a liar).

Now Marriott has you covered because their Le Meridien brand has launched a new campaign called “Dial 0 for Lip Service”.

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Great Business Class Award Availability to Asia Using American or Alaska Miles

skysuite
Mar 23 2019

There are certain “go-to” routes for award availability, when your favorite, most convenient or most ideal options aren’t open. One of those routes is Seattle – Tokyo on Japan Airlines.

Here’s a search for awards in July, which isn’t the month with the best availability. What I wanted to do was illustrate when awards are toughest to get what availability looks like.

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