I’ve continued pressing Marriott for a timeline, how long it will take customers who have submitted even more information to them to find out if their data was part of the breach? They’ve finally shared Thirty. Days. And that’s a ‘goal’. They want you to know they are not breaking the law (‘consistent with regulatory expectations’) which is apparently their standard for customer service.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
For many years there’s something that’s been referred to in airline parlance as the ‘flat tire rule’ — if you show up too late to get on your flight, your airline will put you on the next one without a penalty. After all, you may have had a flat tire on your way to the airport, why punish you further? Little is free in today’s airline world any more. In fact “standby” or wait listed travel is no longer free at most US airlines (and not all international ones offer it to begin with). At American Airlines only full fare passengers and elites can stand by for free, and that’s generally only for US travel — otherwise it costs $75 to stand by for an earlier flight. But what about when you miss your flight?…
It used to be that an airline would focus more on getting each flight to its destination as quickly as possible, believing it’s better to get passengers and aircraft where they’re going than cancel flights and let passengers off. That equilibrium was shifted in law, and airlines are now supposed to let passengers off of planes rather than holding them on the aircraft — even though it may mean more flight cancellations and mean people don’t get where they’re going as quickly.
Citibank should be notifying its customers today of benefits changes that go into effect May 1 for the Citi® / AAdvantage® Platinum Select® card. One is a modest positive, while the other will be disappointing to many.
Warren Buffett’s Berkshire Hathaway is the second largest owner of Southwest Airlines with 47.8 million shares (an 8.7% stake) as of the end of 2018.
Now the airline is acknowledging the rumor that appears to be moving Southwest Airlines stock that Buffett may take over the airline.
American Airlines Vice President – Planning Vasu Raja says they’re considering flying to India — perhaps from Philadelphia. But airfares are too low, their Boeing 787-9s are slated to replace existing aircraft not to fuel growth, and the airline lacks a partner in India.
Oh, they’re also saying they plan to fly to Africa too.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last summer Citi adjusted the benefit of their primary AAdvantage consumer card, adding two new bonus categories for spending and introducing the ability to earn a discount on American Airlines travel through card spend. So I’ve been waiting to see what sort of updates would be coming to the Barclays AAdvantage cards. There are several changes that go into effect May 1.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
