About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Uber Dishes on What People are Losing Inside Cars

hand holding phone, car in background
Mar 29 2017

Uber has released a “Lost and Found Index” and they’re sharing details on what customers report having lost inside rideshare vehicles. And since they’re into big data they drill down into where people are losing things, and when things get lost.

The most common items to lose when you take an Uber are (in order): Phone; Ring; Keys; Wallet; Glasses; Purse; License / ID; Gloves/ Glove; Charger; Sunglasses.

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IATA Chief Calls for End to Unacceptable Electronics Ban

Mar 28 2017

International Air Transport Association CEO (and former CEO of Air France KLM) Alexandre de Juniac spoke today at the Montreal Council on Foreign Relations.

He spent some time on the laptop ban levied against 10 airports, 9 airlines, and 8 countries for flights to the U.S. calling the measures “not an acceptable long-term solution” and “difficult to understand their effectiveness” in the short term.

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What Cathay Pacific’s Death By 1000 Cuts Could Teach US Airlines

Mar 28 2017

An opinion piece in the South China Morning Post suggests that Cathay Pacific’s ownership dump the airline “while it still holds valuable assets like landing slots, a decent cargo business and maintenance facilities.”

They’re eroding their brand with cuts, and as a result mitigating their ability to compete in the premium sector and unable to fully compete in the low cost sector.

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