About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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UK’s Total Capitulation on Brexit Deal Saves British Airways

Dec 11 2017

Pro-Brexit forces in the UK have nearly completely folded in coming up with a transition deal.

The ‘win’ was saying they’d leave the EU, but in practice it won’t happen for many years (and the transition period could always get extended) while in the meantime they’re going to pay the EU, subject themselves to European regulation, and get a trade agreement.

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United and American Discounting Their Miles Through End of Year

airline seat
Dec 10 2017

We used to think of miles as worth 2 cents apiece. That was a simplistic calculation, 25,000 miles paid for a $500 domestic ticket more or less. The truth is miles with several airlines used to be worth far more than 2 cents apiece. They’d sell you miles for 3.5 cents, and credit card signup bonuses were commonly 5000 miles (if anything at all).

Airlines have so devalued their miles that most aren’t worth anywhere close to 2 cents anymore, although the specific value of each currency varies. As a result, in order to get the same juice in consumer behavior as because, it’s necessary to…

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Government Withdraws Plan to Regulate What You See When You Search for Airfare

Dec 10 2017

In January the Department of Transportation published a ‘supplemental notice of proposed rulemaking’ on their existing rulemaking docket from 2014 regarding transparency of ancillary fees.

DOT proposed to that fees for first and second checked bag and carry on bag be disclosed “wherever fare and schedule information is provided to consumers” and this would have to be provided “at the first point in a search process where a fare is listed in connection with a specific flight itinerary, adjacent to the fare.”

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Woman Kicked Off Flight for Breastfeeding Her Crying 2 Year Old

spirit plane
Dec 10 2017

A woman traveling with her elderly parents and her two year old was kicked off a Spirit Airlines flight. Spirit says it’s for failing to follow crewmember instructions. But the crux of the matter is what were those crewmember instructions.

Since it was Spirit Airlines, the flight was delayed. She “unbuckled her child and began breastfeeding since the plane was still boarding” and her son was hungry.

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American Will Have Seat Power On The Old US Airways Planes — Eight Years Into The Merger

Dec 10 2017

American Airlines has offered inflight power to passengers for years, but US Airways didn’t. In fact, after America West acquired US Airways they removed power from the US Airways planes that already had it. The idea was to reduce weight and save fuel.

It’s been four years since the American Airlines – US Airways merger. And in four more years they’ll finish putting power into the old US Airways ‘basket of deplorables’ fleet.

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US Airlines Again Will Earn Half the World’s Profits

delta plane
Dec 09 2017

After earning more than half the world’s airline industry profits for three consecutive years, US airlines will only earn nearly half the world’s profits for 2017.

Remember that the next time you hear about an airline asking government for special favors, protection for jobs, or subsidies to start international service from a local airport. The desperation in their voice is fake.

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