About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines is Changing How Their Safety Video Ends

american airlines flight attendant
Feb 22 2018

Over time the American Airlines video will take on less importance on domestic flights. That’s because the new standard domestic configuration does not include seat back video or drop down screens in the cabin either.

However in the meantime the airline has made a minor tweak to the way the video plays on overhead screens, and in March the change will roll out to those aircraft with seat back monitors.

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Police Pepper Spray Air France Employees

air france plane
Feb 22 2018

Air France strikes are rarely worth covering. On any given day of course there’s a threat of a strike. They’re French. That’s what they do.

While much of the Air France KLM business has performed well, though not as well as peers, mainline Air France managed just a 1% operating margin in the fourth quarter. That’s despite holding labor costs constant. They have a revenue problem, and labor groups aren’t happy that they don’t have a cost problem too.

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The Media Is Biased Towards Fairness But There Aren’t Two Sides to This Story

plane with loading dock
Feb 21 2018

Delta, American and United keep arguing that Emirates, Qatar, and Etihad accept government subsidies and that this violates the Open Skies treaties that the U.S. has signed with the UAE and Qatar. Only it doesn’t violate those treaties. At all. Anyone that reads the treaties knows that.

In the old Aaron Sorkin HBO series The Newsroom the cast makes an important point about journalism. The media is biased towards fairness and simply doesn’t call a lie a lie.

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