About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Alaska Airlines and Air France Announce Breakup Effective April 30, 2018

air france plane
Dec 07 2017

In recent years Alaska has had largely the same limited inventory of Air France awards made available to other partners (so it’s about as bad as availability offered to SkyMiles members). British Airways is hardly a replacement partner, however, given the fuel surcharges imposed on BA awards. Still, Alaska continues to add partners while carriers like American only seem to lose them.

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Delta Announces WestJet Joint Venture: Stop Giving Airlines Anti-Trust Immunity Already!

westjet plane taking off
Dec 06 2017

Less competition shouldn’t always be illegal, but we shouldn’t pretend it’s good for consumers, something that the federal government is supposed to take into account today in deciding whether to grant anti-trust immunity to airline collusion. Neither the United-Air Canada nor Delta-Westjet deals should be approved. And existing deals should be regularly revisited to determine whether the promised consumer benefits have materialized.

Ultimately we need a new approach to anti-trust, but piecemeal exemptions that favor one company over another while going through the kabuki theater that is it’s all about benefits to passengers is simply bad policy.

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Airline Kicked Family Off Flight Because Their 3 Year Old Spit Up

Dec 05 2017

Over the weekend a family flying from Maui to Los Angeles on Virgin America was kicked off — because their 3 year old spit up. The mom took her son to the bathroom, they were ‘running up the aisle’ but the boy got sick on the way to the lavatory. She took him inside, finished up, and opened the lavatory door to give the child to her husband so she could clean herself up.

That’s when her husband said, “come on. We have to go. They’re kicking us off the plane.”

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