Since United and American are intent on copying Delta, not even trying to be better than Delta I actually want to like Delta because at least they offer a slightly better onboard product and a better on-time operation.
And yet I can’t bring myself to do it because of Delta management’s arrogance and dishonesty. And the utter contempt with which they treat frequent flyers.
There was significant speculation about Cathay Pacific’s new route announcements, the big rumor is that cities would start with B, C, and D.
While there was a greater likelihood of a European focus than new US routes, “D” could have been “The Big D” — Dallas — a hub for American Airlines, so a city where Cathay could have some traffic feed.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Southwest ramp agent saved Christmas for a little girl who lost her teddy bear in Detroit’s airport last year.
Now the Washington National airport twitter team is on a similar mission, coming out with what the Washington Post called an ‘important alert’.
It’s incredibly frustrating for people trapped in Houston, and those trying to get home. One element of a return to normalcy is slowly, surely, coming about though.
Both Houston Hobby and Houston Intercontinental are technically opening back up right now. I say technically with great intention.
Alright this has to be a true once in a lifetime opportunity. It’s a charity auction, with plenty of seats available, and all proceeds benefiting UNICEF.
The founder and CEO of Norwegian is going to fly aboard a brand new Boeing 787 painted in UNICEF livery. And he’s inviting you along.
Last Fall Uber rolled out a change that allowed the app to continue to track your location for 5 minutes after your ride with them was over. There was no way to stop this. Either the app had access to your location (which almost everyone gives it) or it doesn’t.
Now they’re going to update the app to offer three options:
The airl berlin topbonus frequent flyer program — which is a separate company majority-owned by Etihad — has filed for bankruptcy.
They aren’t exactly reassuring, suggesting that “ideally” you will not “lose any of your miles at all.”
The TSA is a lawless agency. They ignore valid orders by federal judges. They fine people that have already been cleared by the courts. They even argue explicitly that they’re above the law.
So it should come as no surprise that the Department of Homeland Security’s own Inspector General found that the agency’s obstruction of its investigations isn’t just incompetence, it’s intentional.
Virgin America is set to lose is Singapore Airlines partnership on September 30 as part of the Alaska Airlines merger. The Virgin America Elevate frequent flyer program is winding down as it prepares to be integrated into Alaska Airlines Mileage Plan.
However news is out this morning that Alaska and Singapore have inked a partnership. Reciprocal mileage-earning starts September 27, with redemption to follow.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
