About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Woman Uncontrollably Calls on Jesus After Mechanical Delay

Oct 27 2017

Cayman Airways flight KX620 from Grand Cayman to Kingston, Jamaica was delayed about an hour and 15 minutes on Monday. The plane pushed back but an issue with one of the Boeing 737’s engines forced the flight to return to its gate.

In response to the delay “one male passenger started chanting and praying and was getting louder and louder” and then a woman onboard ‘caught the spirit’.

Continue Reading »

Why I Need to Stop Staying at Hyatt This Year

Oct 26 2017

My favorite hotel benefit is Hyatt’s confirmed suite upgrade. I can reserve a suite at time of booking a best-priced standard room for any stay up to 7 nights where standard suites are available.

Unfortunately the way Hyatt awards confirmed suite upgrades means I need to pretty much stop staying at Hyatts for the rest of the year. There are some simple changes Hyatt could make to fix this disincentive.

Continue Reading »