About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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You Think Expiring Miles Are Bad? The PROGRAM That Expires Has Extended 16 Months

Jul 20 2016

Some programs have expiring miles (for instance, miles earned today will expire in 3 years if unused). Other programs have expiring accounts (accounts will become inactive if there’s no earning or redemption within 18 or 36 months). In either case, activity in your account can extend the life of your miles or in the extreme only some of your miles will expire on a given date.

One airline has had a policy far more draconian than either of those things.

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These Flight Attendants Can Kick Your Butt

Jul 20 2016

With the growth of Chinese aviation, more and more Chinese people fly. I’ve written about how air travel is increasingly democratized and just as there are problematic people on the ground, there are problematic people in the sky.

In China it’s even more likely in the U.S. that you’ll have passengers unfamiliar with social norms of air travel, as rapid growth and industrialization has meant bringing rural Chinese into contact with development and air travel for the first time. The Chinese government has tried to crack down on the behavior of its citizens while traveling abroad, and so has the Thai government.

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Paris Hilton to Launch Line of Hotels to Compete With Hilton and With the Paris

Jul 20 2016

Famous-for-being-famous Paris Hilton, the great granddaughter of Hilton Hotels founder Conrad Hilton, is working to launch a chain of Paris Hilton hotels.

Paris Hilton hotels are not to be confused with the Paris Hilton hotel in Paris. The brand’s first three cities are expected to be Dubai, New York, and Las Vegas — so they’re also not to be confused with the Paris hotel in Las Vegas.

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It’s Time to Book Award Travel on Turkish Airlines!!

Jul 19 2016

This is a difficult time for the Turkish people. Erdoğan is a strong man and a disaster who invoked Hitler to justify new powers he seeks in the aftermath of the coup attempt in his country.

While I’m not inclined to make discretionary trips to Turkey now, I’d be remiss if I didn’t point out the huge opportunities for transiting the airport enroute to the many destinations that you can conveniently reach via Istanbul in Europe, Asia, and Africa.

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How Delta is Monetizing Its (Frequent Flyer) Debt Like a Banana Republic

Jul 19 2016

I used to think that miles would always be worth at least a penny. But even that’s not a guarantee. Like most things in US aviation, Delta is at the forefront — including with devaluations.

It’s useful to think of miles as a currency. They’re a proprietary currency with no currency board or independent central bank. And there’s a huge incentive to devalue, to monetize the debt.

Last week I was telling a past award booking client they’d do better using their American Express points to buy flights to Europe they wanted to gift their friends than transfer those points to Delta and redeem an award.

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Citi Prestige Will Lose American Airlines Lounge Access June 21

Jul 19 2016

Citibank has posted to the Citi.com website that the Citi Prestige Card will offer access to American Airlines lounges (when flying the airline) until June 20.

That’s 11 months’ notice that the American Airlines lounge access benefit will end, which is reasonable, although hopefully Citibank will proactively communicate this to cardmembers as well as posting it to their website.

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HURRY: Citi Prestige Signup Bonus Changes Tomorrow

Jul 18 2016

The Citi Prestige Card offers 50,000 points after $3000 spend within 3 months. That’s been the strong offer since Citibank increased it last spring.

And now is the time to get the card if you’ve even been on the fence about it. There reporting that the signup bonus for the Citi Prestige Card will be changing tomorrow. I don’t have any direct information on what the new offer will be, but it seems like you’re going to be much happier signing up now than you would be waiting.

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