Hilton is testing a $50 fee for cancelling cancellable reservations.
Skift attributes this to a stronger position on the part of hotels with high occupancy rates, suggesting that “a seller’s market provides hotel owners with a greater freedom to dictate contract terms, including cancellations.”
Hilton’s CEO suggests it’s about hotels lowering rates closer-in, and customers who booked higher rates cancelling and rebooking. He considers that type of perfectly reasonable behavior (wanting to pay less when a hotel will charge less) “gaming.”