I wrote about bed bugs on British Airways in October and I wrote about it the year before. That isn’t worth covering on its own usually, in fact both times I merely included the stories in a list of links.
Usually by the way reports seem to be in economy, which may just be that there are more economy seats. Since I don’t usually choose to buy BA economy, and fuel surcharges make redeeming for economy un-economic, I figure I have a better than average shot at avoiding them.
British Airways isn’t much for compensating passengers either, this man who sat in a urine-soaked seat was told to clean it himself. BA’s initial offer was 5000 Avios for an 11 hour flight from London to Cape Town.
Well a man got bed bug bites on a December 30th London – Capetown flight and BA is apologizing saying that bed bugs are ‘extremely rare’.
British Airways Operates a Boeing 747-400 to Capetown
This time it happened to a British Airways Gold member flying business class on a £4,000 ticket.
The man reports that BA replayed “the plane had been fumigated but only several days after he raised the alarm.”
Bed bug lawsuits against hotels can be lucrative, and of course shocking photos can be persuasive to juries. Perhaps lifting liability limits for airlines would improve airline avoidance procedures. Or maybe it’s just time for British Airways to invest in new seats.