It was only just Saturday when I wrote about a British Airways business class passenger discovering bed bugs on his London – Cape Town flight. I wrote about bed bugs on a BA flight back in October too.
Now there’s a new story out about British Airways having to cancel a flight from London Heathrow to Accra, Ghana because cabin crew refused to work the aircraft due to the presence of bed bugs.
BRITISH Airways had to ground a jet after the cabin crew refused to fly on it due to a bedbug infestation.
…The flight to Ghana eventually left Heathrow four hours late.
…A BA source said: “The cabin crew saw bedbugs crawling over the seats — visible to the naked eye.
British Airways Operates a Boeing 747-400 to Accra
Media reports don’t identify the day in question where bed bugs were found on BA81 however there were only two days in the past month where the flight left around four hours late — January 13 and December 22.
According to BA, “The comfort of our customers is paramount, so as soon as this very rare issue was identified at Heathrow, we immediately took the aircraft out of service for treatment.”
In general I believe that airlines don’t clean their planes often enough or deeply enough for my tastes. And given the number of passengers, destinations, and flights unpleasantries are bound to happen. But bed bugs sure seems to come up with British Airways, and given the other attempts at cost cutting we’ve seen (such as IT outsourcing in advance of their IT meltdown last summer) it at least raises the question whether cost cutting cleaning contracts leave planes in worse condition than one would expect?
Instead of a thorough cleaning I bet a lot of customers wouldn’t mind just installing all new seats since it’s well past time.