Category Archives for Airlines.
American already reduced its pilot hiring for 2024 by 40% year-over-year, also citing Boeing issues, pausing new hire classes for the summer and potentially for December as well. This was consistent with guidance the airline had provided at its March investor day.
But now has cancelled all of its new-hire pilot training through end of 2024.
Readers often wonder why I care what happens to JSX. I have no ownership interest in them. I have never been paid a dime by them. They no longer even serve my home airport in Austin, having been chased off the real estate. Whether JSX continues to fly benefits me not at all. It’s simply an outrage that consumers keep getting the short end of the stick in favor of entrenched interests.
There are more than 4 million private flights each year operating from private terminals, offering convenient air travel to those who can afford it. As soon as 50,000 flights are made accessible to people otherwise stuck as customers of American Airlines and Southwest, they run to the government to stop it.
Singapore Airlines business class between New York JFK and Frankfurt is wide open for awards using Air Canada Aeroplan. Up to 9 business class award seats per flight are available.
Delta is adding another flight to Austin that seemingly makes no sense. They’re going to fly to Harlingen, Texas with a once-daily SkyWest regional jet. It’s a 45 minute drive from McAllen, Texas where they’re also flying three times a day.
Basic economy matters as a way to differentiate corporate travelers (who generally pay more) from leisure customers (who are price sensitive). The old methods of Saturday night stay and 14-day advance purchase no longer hold.
But customers aren’t as stupid as airlines assume, or maybe even used to be. They compare the offerings of airlines – at the same price, nearly everyone offered better value than JetBlue. Certainly Delta – which has free wifi, too – offered better value in both New York and Boston than JetBlue’s basic fares. That hurts JetBlue, which wins only when customers go out of their way to choose them over competitors.
Increasingly, airline customers have been willing to spend more money for a better experience. It used to be that people booked on schedule and price and were willing to take whatever they had to in order to get where they’re going as long as things operated reasonably on time. That’s no longer the case, yet even premium airline products haven’t adapted, at least domestically.
Air New Zealand’s CEO Greg Foran may have violated his flight attendant union contract scope clause by taking over cabin crew duties to serve drinks to passengers on a flight from Auckland to Tokyo. (I kid, I kid.)
He was trying to make up for having the flight diverted – to pick him up, along with a New Zealand trade delegation of 30 business leaders, government officials, and media.
Pro-Trump activist and former Libertarian Heather Mullins complained about her treatment flying American Airlines first class, reporting that a flight attendant skipped over her when taking drink orders because of her MAGA hat.
Last summer, the FAA outlined an intention to ban JSX and other scheduled public charter operators, largely because they offer a popular, quality product that competitors do not like.
Now the FAA says that it will move forward with a Notice of Proposed Rulemaking that would – at least in some cases – prevent public charter operators from selling scheduled flights from private terminals, using co-pilots with fewer than 1,500 flying hours.
For the past 9 years, logging into an American AAdvantage account has required entering an account number, password, and last name. In the past few days, American dropped the requirement to type your last name in order to access your AAdvantage account.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
