Category Archives for Airlines.
A very common misunderstanding among elite frequent flyers is to see first class seats available, but their upgrade not clear. Something must be wrong! After all, the airline promises space available upgrades within a certain number of hours until departure. That time has passed, and there’s first class space available! But that’s not how this works.
American Airlines flight attendants have a status conference with the National Mediation Board this upcoming Wednesday over whether the federal government will allow them to strike.
And flight attendant social media is lighting up over an incident on board a flight from Dallas to Denver this week where the airline’s Senior Vice President of Inflight and Premium Guest Services, Brady Byrnes, was traveling with his family and reportedly wrote up the crew for failing to deliver proper service.
Can you put a mimosa in a Starbucks cup, and drink your own booze on board your flight? I’ve been on a flight where the woman sitting next to me had a coffee cup with wine from the American Airlines Admirals Club. A flight attendant realized it and confronted the passenger.
Things escalated quickly. We were in first class, and the woman was offered both a predeparture beverage and could have free wine once we were at cruising altitude. But she wanted her wine for taxi and takeoff, too!
Both pilots of a Batik Air Airbus A320 fell asleep in the cockpit on a flight from Kendari to Jakarta, Indonesia.
The aircraft was carrying 153 passengers, 4 flight attendants and 2 pilots. While cruising at 36,000 feet, the pilots removed their headsets and increased the cockpit speaker volume. The captain decided to take a short break and rested….
United Airlines flight 2477, a Boeing 737 Max 8, encountered an issue after landing at George Bush Intercontinental Airport in Houston on Friday. Following its arrival from Memphis International Airport, the aircraft deviated from its intended path during the transition from the runway to the taxiway around 8 a.m. local time. The plane exited the paved surface and entered the grassy area beside the runway.
It is possible for a loyalty program to return points to a bank transfer currency! Now a customer is asking the Department of Transportation to force United Airlines to do it.
Several customers are suing American Airlines after their AAdvantage accounts were shut down. They used invitations to apply for Citibank credit cards that circumvented rules limiting how often one could get a new card bonus. People lost millions of miles.
There’s a lawsuit. American has responded. And they advance a pretty draconian theory.
JetBlue does a really nice job with their onboard soft product. Maybe too nice of a job, considering they don’t seem to be earning a revenue premium on their transatlantic flights.
They’re promoting new meals and amenity kits. The meals seem good enough, the amenity kits interesting (especially with American Airlines handing out cardboard boxes), but what is really striking to me is the wine that they’re hardly even promoting.
This is seriously cool. JSX is going to run a special solar eclipse-viewing flight on April 8th. One of their pilots is ex-NASA. And they’re giving away the seats.
United Airlines has real claim to being the U.S. global carrier. They’re already the only U.S. airline flying to the Philippines – having launched Manila service – and now will fly to Cebu there as well (via Tokyo). They’ll add service to Morocco – direct to Marrakesh – and to Medellin, Colombia. Fifth freedom flying from Japan and love for their Houston hub make these adds even more interesting.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
