Airlines

Category Archives for Airlines.

With 9 Hour Waits For An Agent, Here’s How To Get Help From American Airlines

Apr 04 2022

Long telephone hold times are the new normal when trying to reach an airline. They shed reservations agents during the pandemic. At American Airlines reservations agents were moved to the airport. And today’s travelers – predominantly leisure customers – call the airline more than business travelers did.

Add in weather and other problems and hold times spiral out of control. This past weekend we were seeing 5 and even 9 hour hold times to reach an American Airlines agent. Fortunately there are workarounds.

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American Airlines Meal Service Really Is Back In Domestic First Class

Apr 03 2022

I’m a frequent critic of American Airlines but I was very impressed with their domestic catering earlier this week. I wrote separately about breakfast on a 1500 mile flight. I’m now returning to talk about dinner on the way back. It was an improvement over what American Airlines was serving pre-pandemic.

I’m genuinely thrilled to know that I won’t go hungry on a flight if I don’t have time to eat running to the airport or running between connections.

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American Airlines Launching New James Bond Flight To Jamaica

Apr 02 2022

The airport was named for the creator of James Bond – Ian Fleming – and the first Bond film Dr. No was filmed in part in Ocho Rios. The exterior of the Blue Mountain cottage, home of Bond villain Miss Taro, was the Sans Souci hotel. (The film’s crew stayed at this hotel.) In addition Ocho Rios featured in Live and Let Die as well.

Nearby James Bond Beach has featured concerts with Rihanna, Lauryn Hill and Ziggy Marley, and offers the Moonraker bar.

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