Category Archives for Airlines.
United Airlines probably does the best job of making additional award space available to elite members (even Silver) along with cobrand credit card customers. That extra inventory is real.
What a lot of American AAdvantage members don’t realize is that Executive Platinum (and Concierge Key) members also have extra award availability.
It seems to me that it is one thing to save a seat or even a row, and other thing entirely to save multiple rows. Still it is not against Southwest’s rules. I’m not sure how a passenger trying to save a row behind them would block a passenger from sitting there, but social custom seems to make it a plausible strategy.
Is saving multiple rows of seats going overboard? Would you honor someone’s claim that they’re saving seats in a row they aren’t physically in?
Regional jet operation JSX, which flies from private terminals, has inked a new partnership with United’s MileagePlus. Through August 31 you can earn as many as 11,000 miles flying a single one-way flight.
It’s long been said that there’s only two kinds of luggage, carry on and lost – and airlines don’t yet even have to refund checked bag fees for luggage that’s lost (though the Biden administration wants to change this).
Banning carry on bags might save several minutes during boarding and deplaning, only to cause even greater delays at the baggage belt.
Qatar Airways Privilege Club is offering up to a 40% bonus converting bank points to Avios through June 30, 2022.
It looks like Southwest Airlines is preparing to enter into partnerships with other airlines. That could mean selling tickets that include connections on other airlines as well as transferring bags. It might even mean codeshares, and frequent flyer earning and redemption as well.
It took over a month, but the Department of Justice has finally filed its appeal in the mask mandate case. The original order has expired and the administration hasn’t said whether or not they’d extend it (they almost certainly wouldn’t, but saying so could make their appeal moot).
Never bet against courts upholding government authority, however there are real problems with the CDC’s transportation mask mandate order beyond Administrative Procedures Act issues that have received the most attention.
With her accomplishments at American, she could write her ticket almost anywhere in corporate America. She’s choosing to stay on at the airline in a reduced role. And literally everyone I’ve ever heard from about Maya has nothing but superlatives to offer.
According to the airline, they “sincerely apologize” for the inconvenience of the delay of flight W95749, from Gatwick to Larnaca, which they blame on late arriving aircraft and air traffic control. They do not, however, apologize for the pilot – who, if he ever tires of flying for Wizz Air- likely has a future with the Delta Air Lines social media team.
At a recent employee ‘Crew News’ meeting, a pilot asked Chief Operating Officer David Seymour what the airline is doing to improve customer satisfaction citing bottom performance in J.D. Power’s airline satisfaction survey. American Airlines is bookended at the bottom of the survey by Spirit Airlines and Frontier.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
