Category Archives for Airlines.
Everything was wrapped up by March 24, ending four stressful weeks at the mercy of two mega-corporations and an inability to sort through errors.
Is it time to eliminate hot nuts in first class? They’re boring and they do not distinguish the product. It’s like airlines aren’t even trying. And that’s why coming up with a replacement seems like a real opportunity to wow customers with something different.
Crazy stat: “If every passenger remembered to go to the bathroom before boarding” airlines would save $100 million a year on jet fuel from reduced weight.
A flight from Kansas City to Phoenix diverted when a passenger kept flicking the lighter they’d brought on board – and wouldn’t give it up when a flight attendant tried to confiscate it.
Saturday’s United Airlines flight 198 to Shanghai was forced divert because a pilot forgot to bring his passport on the trip. Passengers received $15 meal vouchers when they landed in San Francisco.
The union, ALPA, wants “assurances that [Bedford] will maintain the current requirements” and is expressing “concerns” about his nomination. They’re trying to position themselves within a Trumpian MAGA framework, explaining their separate efforts to fight greater automation in cockpits by “foreign airlines and manufacturers” is at odds with an “America First” agenda.
f you aren’t at the boarding gate when your flight is called, you probably aren’t going to get overhead bin space. If the flight is full, and you aren’t among the first half of passengers on the plane, your carry-on bag is likely going to be taken away from you and gate checked.
Half the time when you get onto the plane, though, you still see overhead bins with plenty of space. You were lied to! The bins weren’t full after all. So what gives?
Southwest Airlines flight 3278 almost took off from a taxiway at Orlando International Airport at around 9:30 a.m. on Thursday. The Boeing 737-800 was flagged down by air traffic control as it approached 70 knots according to ADS-B data before hitting the brakes.
If you’re in the aisle seat, especially, you need to offer to get up whenever a passenger needs access. That’s part of the deal of the aisle seat. You have more direct access to the lavatory, but you need to grant access to others.
Are all of the changes Southwest Airlines is making too much, too fast? Not for the passengers who have been largely negative on this like checked bag fees and basic economy restrictions, one thing after another taken away from customers with nothing really added that makes life better.
Here what I’m troubled by is whether they’ve taken on too many projects to quickly in order to actually pull them off without significant service disruptions and customer inconvenience.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
