Category Archives for Airlines.
My Tuesday flights already posted to my American AAdvantage account when I checked Tuesday evening. I didn’t wait until the morning to look because these flights would put me over 100,000 miles for the year. Other readers have confirmed that they’re also seeing miles posting right after flight.
British Airways has formed a joint venture with China Southern. British Airways has already moved its Beijing operations to the new Daxing airport there, and flights under the joint venture are for sale beginning January 2.
American owns a stake in China’s biggest airline but isn’t permitted to enter into a joint venture.
A man identifying himself as an American Airlines pilot is threatening a travel blogger on twitter because the blogger has exposed the poor service offered by the airline in international first class, in a flight attendant’s own words.
The pilot is threatening to abuse his authority and kick travel blogger Ben Schlappig off of American Airlines flights if he finds himself piloting a plane Ben is flying. The chances this could happen are reasonable as Ben is a long-time American Airlines Executive Platinum member.
Greta Thunberg won’t fly, but she travels first class by train – but posts photos of herself in social media that suggest she doesn’t even have a seat and is stuck sitting on the floor.
The Hong Kong Airport Authority has seized 7 planes belonging to beleaguered Hong Kong Airlines to “protect the financial interests of both AAHK and the government.”
I wouldn’t be buying tickets on the airline, and that of course creates its own self-fulfilling challenges.
Airlines face a challenge around the holidays. Do they insist on a standard image for their frontline employees, or do they allow some festive creativity? And if employees can deviate from standard dress, what guidelines should be applied?
United Airlines appears to be taking a conservative stance this holiday season, cracking down on flight attendant holiday dress.
A California man was stranded in Austin for four days after being kicked off a flight. He was trying to get home with his possum. And he did everything right.
The Hill has named the Top Lobbyists of 2019 who “stand out for delivering results for their clients in the halls of Congress and the administration.”
This list includes all 3 major legacy airlines (but no smaller airlines) and the major airline industry lobby shop’s represenatives, too.
American Airlines has said that they believe their path to profitability is doubling down on their current approach which hasn’t worked so far. They should be changing their approach to invest in better service and a better product, especially domestically and in economy, and to build up their route network in key business centers, because that’s how they’ll grow the key profit center of their business – co-brand credit cards.
Airline President Glen Hauenstein says the model works like this: Fly Delta -> like the experience -> join Delta programs -> like them even more.
They believe the “relevance of [their] offering and how much people like you” determines allegiance and spend. The implication is that brand experience and scale matter more than value proposition of the card.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
