Category Archives for Airlines.
On Monday Lufthansa left a wheelchair passenger to fend for themselves boarding an aircraft at a remote stand in Frankfurt. Reportedly Lufthansa ground staff asked passengers on the Frankfurt – Austin flight LH468 to lift the man onto the plane, because no one from the airline would do it. One of the passengers was injured in the process.
Delta Chief Financial Officer Paul Jacobson spoke at an industry analyst conference to make the case that their successes aren’t the result of being farther into their merger than competitors. There are specific things they’ve done that make them profitable, and they have a list of things they plan to do to grow profits growing forward.
This has implications for how other airlines run their businesses, and for what customers need to expect from flying Delta.
At the Cowen and Company 12th Annual Global Transportation Conference, while promising “no excuses,” American Airlines President Robert Isom essentially doubled down on everything that he and American leadership have said before: if only mechanics hadn’t engaged in an ‘illegal work slowdown’ and the MAX hadn’t been grounded the airline would have the financial performance they’re looking for because they’d have been able to continue Project Oasis, adding more less comfortable seats onto planes.
JonNYC is usually a source of leaks about American Airlines, however over the weekend he broke Delta news and he’s expanded his portfolio by tweeting out United’s fleet plans.
We’re getting details on United’s plans for their 737 MAX 10 aircraft, thinking on a new Boeing 757 replacement, and changes to their ‘domestic’ Boeing 777s.
Tthe time and transportation cost to get a $3 pretzel will probably cost more people more than $3. But free pretzels from Delta and American Express!
You’re going to see a lot about the American Airlines MD80 this week. Between the plane operating its final commercial flight for American on Wednesday — flight AA80 — and the airline running a ferry flight to the desert with a plane full of media on board, this is a major ‘event’. However I’m not sure that it should be.
Here’s how to make American Airlines great. Simply making American President Robert Isom CEO doesn’t get you there. Hiring a new CEO to appease financial analysts and Wall Street doesn’t get you there. Parker actually has the humility to pull this off. He just hasn’t shown the depth of vision yet.
I wrote the other day in a Forbes.com piece about a bit of a feud between American Airlines and United over the best approach to the environment, the CEO of American calling out United’s biofuel efforts as being largely meaningless compared to American’s investment of newer, more modern and fuel efficient aircraft.
It turns out Parker is right on the science.
August 14 Singapore Airlines made a huge change to the ability to waitlist for award tickets. All wait list requests are cancelled 14 days prior to travel. There are no more last minute wait lists.
Singapore says the new rules ‘promote certainty’ and that’s certainly true. You know you cannot clear a wait list close to departure, because Singapore won’t allow it.
But why did they make this change?
In the second quarter American Airlines wrote down the value of its investment in China Southern airlines. In response to a question about financials, the airline told employees “Non-operating special items principally included $52 million of mark-to-market net unrealized losses primarily associated with the company’s equity investment in China Southern Airlines.” $52 million would equate to 26% of the original $200 million investment in China Southern made just two years earlier.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
