Starting July 14 an AI will decide which rooms get assigned to guests at Marriott hotels – and who gets upgraded.
Hotels
Category Archives for Hotels.
Gondola’s AI Unlocks The Best Hotel Points Deals—And Pays You Cash Back When You Book Direct
Gondola.ai is an AI-powered hotel search and booking platform that compares cash and points rates, provides personalized recommendations, and tracking loyalty program balances.
You earn rebates on booking hotel stays through them – even though they are just passing you through to the chain’s website to complete the reservation. And they do a nice job helping you compare hotel redemption options swiftly.
Las Vegas Hotel Charges Guests $26 For A Bottle of Water, As Adam Smith’s Famous Economics Paradox Dies In A Hotel Room
The Aria Las Vegas charges guests so much for water that it strikes down a fundamental precept in economics that has held for 150 years. As one guest writes to me, a bottle of water in the room there costs $26!
Marriott’s ‘Green’ Scam Exposed: They Tell Guests To Skip Housekeeping—Then Sell $9 Fiji Water Shipped 6,000 Miles In Plastic Bottles
Marriott is eliminating single use plastics when it saves them money toiletries, but they’re placing larger plastic bottles of water that have been shipped using fossil fuels from literally Fiji in every room because those sell for $9. You didn’t believe any of this was really about the environment though, did you?
Hilton Quietly Killing Off Elite Late Checkout—Then Sells It Back to You
Recently, Hilton set standard fees for late checkout. The goal is to upsell guests – including elite guests – for something that used to be offered to all Honors members for free. Increasingly, the free benefit for elites is disappearing from Hilton’s promotional materials, too.
Hotel Blocks Points Stays With Unmeetable Rule: Only Active Duty Military Over Age 80 Can Stay—Everyone Else Gets Turned Away
It appears that the EconoLodge Biltmore in Asheville, North Carolina only honors award reservations for active duty military members and only for those active duty military age 80 or above. The hotel cancels points bookings without actually checking if members meet that criteria because, of course, with military retirement rules no one can.
You’re Not Marriott’s Guest—You’re the Target: Bonvoy Just Turned 237 Million Members Into Ad Revenue From Pepsi And Uber
If you’re a Marriott member, you shouldn’t think of yourself as a guest. Instead, you’re the product that Marriott sells to hotel owners. That’s why the head of one ownership group refers to Bonvoy members as “leads.”
Hyatt’s Summer Promo Offers Up To 16,000 Bonus Points—Here’s What To Combine It With
Hyatt is offering up to 16,000 bonus points for stays at Hyatt Place, Hyatt House and Hyatt Studios through September 7, 2025.
Guests Shot The TV, Flooded The Hotel, Set A Car On Fire—And Hit On The Paramedic Sent To Save Them
Hotel employees are trading stories of their worst guests, prompted by a front desk agent at a New York City Marriott. And some of the things guest incidents are just off the charts crazy.
‘They Washed The Forks In Toilet Water’—Hotel Owner Arrested After Bathroom Video Surfaces
The two were charged with “serving contaminated food and hurting people’s religious sentiments” the latter being a ‘very Indian’ charge.