Hotels

Category Archives for Hotels.

Hilton Employee Arrested For Recording Women In Hotel’s Restroom

by Gary Leff on May 14, 2021

May 14 2021

An employee at the Hilton Garden Inn El Paso University Hotel in Texas has been charged with 9 counts of ‘invasive visual recording’ after reportedly using his cell phone to record women in one of the hotel’s restrooms.

According to police the man “planted a hidden camera in a public restroom and recorded multiple women using the facilities” on February 21. The man, said to have previously been in prison for “hitting a woman over the head with a hammer,” was held on $45,000 bond.

Maldives Overwater Villa From Just 24,000 Marriott Points Per Night

by Gary Leff on May 5, 2021

May 05 2021

A new hotel in that Maldives let you book overwater villas using Marriott points, and it starts at just 24,000 points per night and is eligible for credit card free night certificates.

Extra People In Your Room? Your Hilton Award May Cost More Points

by Gary Leff on May 4, 2021

May 04 2021

One of the ways that Hilton Honors award prices can vary is based on the number of guests in a room. Extra person charges for paid rooms are common in Europe but not in the U.S.

At Marriott, award nights include the cost of extra person charges (except for a handful of all-inclusive properties, since extra guests would be eating, etc.). Not so with Hilton.

Hilton’s New Top Redemption Level Is 150,000 Points Per Night

by Gary Leff on May 3, 2021

May 03 2021

Hilton has confirmed 150,000 points as its new highest award level, but still seems to be charging 120,000 points by mistake for the Waldorf Astoria in the Maldives, when award nights are available.

Marriott Extends Expiration Of Free Night Awards And Pauses Points Expiration Again

by Gary Leff on April 29, 2021

Apr 29 2021

Marriott free night awards, such as those awarded each year with their credit cards, won’t expire until January 2, 2022. They’ve also extended the pause on points expiration again through March 31, 2022.

Marriott Surveys Top Customers, How Can They Fix The Mess They’ve Made Of Ambassador Elite?

by Gary Leff on April 27, 2021

Apr 27 2021

Marriott’s top tier 100 night elite status is called Ambassador. The unique selling proposition is supposed to be a dedicated contact who takes care of all the member’s Marriott needs, ensuring a seamless experience.

Only they laid off these agents, and Ambassador members no longer get an Ambassador. Marriott is surveying how these top customers are managing under the new regime.

Hilton Said ‘Stop Housing Migrant Families At Our Hotels,’ They Were Still Doing It

by Gary Leff on April 24, 2021

Apr 24 2021

Last summer Hilton disavowed the government’s use of its hotels to house undocumented immigrants. Marriott declared that their hotels shouldn’t be used to temporarily house people picked up in immigration raids.

So you would be forgiven for thinking that Hilton hotels were no longer being used to detain migrants.

Marriott Hotels Just Ignore Elite Breakfast Benefits With Impunity

by Gary Leff on April 22, 2021

Apr 22 2021

If you care about your elite benefits part of selecting a hotel now must include finding out what benefits are actually being honored at a property. And if you have to work so hard to get your benefits, the benefits probably aren’t worth it to begin with, and you shouldn’t be choosing a hotel based on loyalty to a chain.

Marriott Wants To Expand To Manage Restaurants, Spas And Golf Courses – Not Just Hotels

by Gary Leff on April 22, 2021

Apr 22 2021

Job listings can offer insight into a company’s strategy. For instance decade ago a leaked job listing for someone to drive Delta’s revenue-based changes to SkyMiles gave us a couple of years’ advance notice to the dumpster fire that earn and burn would become in that program. An HR job listing at American Airlines tipped the world to the carrier’s CEO succession planning.

Marriott posted a new job on Monday that could offer insight into the company’s growth strategy.

New Radisson Rewards Changes As It Splits Into Two Programs On June 17th

by Gary Leff on April 20, 2021

Radisson Red Minneapolis - Oui Bar and Kitchen

Apr 20 2021

Two weeks ago Radisson hotels shared that Radisson Rewards would split into two geographically-distinct programs on June 17, 2021. This is being required by the U.S. government to keep data on Americans separated within the Chinese-owned chain.

When this happens there will also be changes to award redemption, and there will be status matching and points transfer between the programs.