Cathay Pacific offers one of the very best first class products in the world. It’s not super modern, there are no doors, but it’s spacious and their seat gives me some of the very best sleep in the sky.
They’re cutting back on first class routes, though, and will no longer offer it intra-Asia other than Hong Kong – Tokyo Haneda and Beijing. That leaves business as their top cabin, and indeed they have some long haul North American flights without a first class cabin (Toronto, Washington Dulles, Newark).
Their business class is an excellent product though in many ways dated. Their seat is good, reverse herringbone direct aisle access, but it’s the same one that US Airways pioneered, that EVA Air uses, that American has on their Boeing 777-300ERs.
And while Cathay Pacific service is good by American standards, it always leaves something of a factory-like impression on me. Meal service is good enough that you aren’t hungry on a long flight but their food has never been great either, even with last year’s improved presentation and delivery.
Well Cathay Pacific adding mattress pads and slippers to business class and first class is getting an even thicker mattress pad. (HT: @HKTBlog_Dom)
Sources said business class fliers will get a thin mattress topper pad and slippers to accompany the existing duvet and pillow to help travellers sleep better. While in first class, ticket holders will get a thicker mattress pad, an upgrade on an existing topper used. New amenity kits are also going to be rolled out.
Perhaps somewhat surprisingly Cathay Pacific has been behind even U.S. airlines in offering quality bedding in business class. Despite myriad cut backs to United’s Polaris product, the US carrier offers quality bedding in business class and though their pajamas may be shrinking (and getting ugly) United offers pajamas. So this is an investment that’s clearly needed.
Despite a business class seat that dates to 2011, it’s ultimately good to see Cathay continuing to invest in its premium product. They can’t compete on cost with low fare rivals and need to leverage the premium market at their Hong Kong base. When the airline takes delivery of its first Boeing 777-9 we’ll see a new first class seat as well.