Cathay Pacific Merging Elite Status And Points Into A Single Brand

Cathay Pacific will retire the Marco Polo Club brand. Instead of having a separate elite program (Marco Polo Club) and points program (Asia Miles) the two will be combined in July. This means big changes for the entry level status of the program, and potentially for their U.S. credit card as well.

We learned last summer that Cathay would become a new lifestyle brand bundling assets like the elite and mileage program, shopping portals, etc. and calling themselves not just an airline.

Add more marketing buzzwords like relevant, millennials who prefer experiences over things, and big consulting fees and you have status quo + expensive advertising that doesn’t do much to change the underlying product.

  • Consolidating to a single website and app makes sense
  • There are very few changes, except for base (non-elite) Green members

Currently the entry Green level is a paid program costing US$100 to join and renewing each year for US$100 or points. That hasn’t been announced as going away, but “Asia Miles members who don’t belong to the Marco Polo Club will be assigned Cathay Green status in July 2022.” And that means anyone with an AsiaMiles account will also have access to the elite program, so it seems the program fee goes away.

At the same time the base level of the program devalues:

  • No more premium economy check-in
  • No more priority boarding
  • No more Cathay lounge access redemptions

One benefit of the U.S. Cathay Pacific credit card has been green status which allowed points redemption for lounge access, so in a sense this makes the card a little less attractive unless other unannounced changes accompany the move.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I worry a lot about Cathay. I’ve had so many great flights with them and now it looks like they’re just fading away. By far the best OW carrier to Asia.

  2. @ Christian – economy wise I would say JL is better than CX to Asia, consider JL is 2-4-3 in 77W at 34″ legroom vs CX is 3-4-3 in 77W at 31″ legroom, also JL’s APEX suites for J class provide more privacy compare to reverse herringbone with CX J class.

  3. The priority boarding was just a joke since almost EVERYONE who took CX flights also got green status due to HK credit cards produces. That made the priority boarding useless.

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