Chase Introduces New Ultimate Rewards Dining Hub

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At the start of the year I was planning a weekend in Chicago in mid-March. I was going to have dinner at Kyoten and I wanted to try Smyth as well. That’s when I stumbled into a Chase restaurant benefit I was unaware of: extra reservations availability at top restaurants through Tock.

The partnership automatically offered extra booking availability for Chase cardmembers (who had to log into their Chase account as part of the checkout process and prepay) and also the ability to spend points on the bookings.

Chase has now integrated the partnership, through something called Chase Dining, into the Ultimate Rewards website and Chase mobile app offering,

access to reservations and experiences across Tock’s network of restaurants, wineries, and culinary pop-ups in 200+ cities across the country. The hub will include new features from Tock including the ability to order takeout through Tock To Go, as well as access to farm fresh produce, meats and more via Tock Pasture, Produce, & Purveyors network.

Through April 30, 2021 Chase Sapphire Preferred® Card and Chase Sapphire Reserve® can redeem points at the ‘pay yourself back’ rate for these dining experiences (1.25 cents apiece for the former, 1.5 cents apiece for the latter).

Meanwhile Chase is rolling out virtual chef events – the “Sapphire at Home Dining Series” offering “demonstrations, intimate conversations, behind-the-scenes tours and more.” Living in Austin, I picked up Franklin Barbecue for lunch on Sunday. Apparently this Thursday they have Aaron Franklin:

  • Thursday, 10/15: Aaron Franklin (Hot Luck Fest, Franklin Barbecue) shares grilling tips and gives you a sneak peek into his new beer collaboration with Karbach Brewing Company
  • Thursday, 10/22: Marissa Mullen, founder of @thatcheeseplate, teaches you how to create a special Sapphire inspired cheese and charcuterie board
  • Thursday, 11/5: Chef Brady Williams from Canlis will walk cardmembers through how to prepare a unique Canlis meal-kit designed especially for Chase Sapphire cardmembers
  • Wednesday, 11/18: Husband and wife duo from SingleThread, Chef Kyle and Katina welcome you to their Farm and SingleThread Inn. The night includes a farm tour, wine tasting and cooking demo

Aaron Franklin, of course, has had a long relationship with Chase. Here’s Nobu meets Aaron Franklin in a Sapphire commercial from 2014:

The Tock integration, since it’s part of Ultimate Rewards, isn’t just open to Sapphire customers. Freedom cardmembers and Ink cardmembers also can use it.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Editorial note: any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. Comments made in response to this post are not provided or commissioned nor have they been reviewed, approved, or otherwise endorsed by any bank. It is not the responsibility of advertisers Citibank, Chase, American Express, Barclays, Capital One or any other advertiser to ensure that questions are answered, either. Terms and limitations apply to all offers.

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  1. Oh, restaurants. Hot idea for 2020, Chase.

    “Everyone take your mask off in the same place at the same time.” Don’t see why that might be a problem.

    Derp.

  2. Gary, you can still have dinner at Kyoten. It’s a full restaurant buy-out with per-person cost scaling downward the larger the group.

    If you make it up to Chicago I’ll go splitsies with you.

  3. Answer to question is on Chase site > dining.chase.com

    You see Gary, I’m not such an old dog after all. 😉

  4. I can see the benefit of a guaranteed reservation.

    They only offer medium and big cities. If you live in the suburbs of a city, they don’t have any restaurants there.

    My question is what’s the big deal about using this site to pay for dinner using your points? I can do this now with PYB (pay yourself back). Help me out here

    Thanks.

  5. Since I live in Washington DC, I followed Gary’s link and saw about 20 local restaurants listed. They’re decent places, but not the best places in town. If I want to eat at any of these restaurants, I can just pick up my phone and call them to make a reservation, or use Open Table, or just show up at the door without a reservation. None of them are overcrowded during this pandemic. I can’t figure out what value is added by Chase.

  6. Less of these tertiary a la carts benefits. The list is getting crowded and overly complicated to keep straight this year.

    Chase needs to own up to the fact that both the CSP/CSR absolutely must have an increase to their earning rate on both dining and travel to even remotely appear worth it over their Freedom cards, which have no annual fee.

    They keep doing everything except the one thing that needs to happen to make this card topically competitive. The ancillary benefits the CSR provides are still great, but 3x dining and travel is simply not gonna cut it anymore.

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