Crazy Turbulence and Injuries as Delta Flight Makes Emergency Landing in Reno

It’s easy to forget incidents like Singapore Airlines SQ308 Singapore – London in mid-2013 where 11 passengers were injured and the plane’s ceiling was covered in coffee. Here are photos from that incident:

When the seat belt sign is on, wear your seat belt. When the seat belt sign is off, but you’re in your seat wear your seat belt.

Here’s video from Delta flight DL5763 from Orange County to Seattle, an Embraer ERJ 175 operated by Compass Airlines.

The aircraft, with 59 passengers and 4 crew on board, made an emergency landing in Reno after five of the passengers on board were injured due to severe turbulence.

Three of the passengers were sent to a local hospital. Reportedly a storm in the area is causing “downright dangerous flying conditions with extreme turbulence.”

Passenger Joe Justice, of Scrum Inc. took the video and emphasized the amazing performance of the crew

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I am not exaggerating when I tell my story of watching the movie Gravity on a flight from Korea to DFW. The 777 experienced turbulence at the same time as the astronaut in the space capsule was getting thrown around in her space capsule. At least 3 times the events coincided. It felt like a real 3D movie, but not as good as at did at Disneyworld.

  2. What I do not comprehend, is Compass dispatch setting up a flight plan for this crew that would take them directly into a “mountain wave” Winds were 100 mph over the Sierras and a perfect set up for extreme mountain wave turbulence. 1200 feet of 34000 feet makes no difference as the rotor effect of the winds clearing the mountains are an invitation to this type of upset. Great flight crew to handle the situation. I would have taken the longer route over the ocean for a better ride. Yes the schedule would be a late arrival in Seattle but better than what they and passengers experienced. This turbulence was forecast in the Reno area forecast and dispatch sent them anyway. Would not be happy with the ground folk. 60 years experience as a pilot.

  3. 2 things:

    1st: whenever they want to emphasize good things about the mainline airline they minimize the reality that the airline is Compass or whatever, but when there’s complications or problems, they immediately make it clear that the airline is not the mainline airline

    2th: I never have these problems because I don’t fly DL anymore because it’s too damn expensive and DL gives a F U to its “hub captives”. Guess what, DL! I’m not captive to your pricing and s*itty SM redemption rates and overpriced ameces cc!

  4. Also, this entrepreneur is not a good judge of airmanship. Maybe the crew should never have put the plane in a position to get this much turbulence. I don’t know and he don’t either SMFH.

  5. Sooner or later, severe turbulence happens on board commercial flights

    I am happy to know that the crew responded admirably and professionally taking a warm and human approach to all passengers onboard

  6. I was in Reno yesterday, and departed on Southwest Flight 1881 headed to Los Angeles wheels up at 11:30 AM. The Compass flight from Los Angeles landed in Reno at about 11:45 AM. The turbulence was terrible and flight attendants remained seated during the entire flight.
    So my question is with the severe turbulence why did the Compass flight do a drink service and have carts in the aisle? This is either total stupidity or incompetence or both.

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