A family was kicked off of a United Airlines flight a week and a half ago after they couldn’t keep a mask on their two year old. Airline personnel initially told the two parents, elite members of MileagePlus, that they were banned from the airline but this was not correct.
The father wanted everyone to be re-accommodated on the next flight in first class. That didn’t happen. Instead their car seat was removed from checked baggage, they drove home, and the rest of their bags were delivered to them. Their weekend in New York – where they planned to violate New York’s quarantine rules – was off.
Video of the incident has been viewed at least 8 million times.
United’s media team chose not to respond when I asked about their policy requiring two year olds to wear masks, since on their website they only say the rule applies to children over two. The preponderance of scientific evidence shows that while two year olds can get the virus, they do not much spread it.
The real takeaway is that for parents of two year olds who have difficulty maintaining a mask throughout their flight, fly Delta which permits young children in that situation to be exempt from the requirement.
Flying Delta is exactly what the family did next but, oddly, without their daughter. They “had to get down to Palm Beach” and didn’t realize Delta wouldn’t have kicked them off if their two year old couldn’t remained masked for the full flight.
After their incident with United the Delta tickets were apparently gifted to them by someone who saw the incident. The trip, she suggested, was urgent. She posted this to Instagram from South Florida.
She could have brought her daughter on board Delta but didn’t, it seems from her social media account that she’s doing just fine.
(HT: Live and Let’s Fly)