Last Friday, on August 31, American Airlines flight AA663 from Phoenix to Kona lost all of its functioning lavatories. A passenger reports that “only one restroom at the front of the plane was open, but that the toilet was overflowing.” This gives new meaning to the age-old question of whether coach passengers should use the first class lavatory.
A passenger flushed a diaper down the toilet and that caused the whole system to stop functioning midway through the six and a half hour flight.
Here an American Airlines flight attendant explains to a woman that she’s going to have to use a bag, and that male passengers have been using bottles instead of the toilet.
"What do you mean I have to pee in a bag?" Cellphone video taken aboard an American Airlines flight from Arizona to Hawaii last week appears to show a flight attendant telling a passenger that they should urinate in a plastic bag: https://t.co/anC6N6HY7Q pic.twitter.com/tud3rKzXji
— NBC10 Philadelphia (@NBCPhiladelphia) September 6, 2018
That’s better than the American Airlines passenger who decided to just go at his seat. And unlike this Ryanair flight attendant, she didn’t try to charge passengers extra for using a bottle.
According to the airline they would normally divert the aircraft but since they were overwater that wouldn’t have helped passengers ‘go’ more quickly.
At American, lavatories must be working properly prior to departure…If an American flight is in the air, and all lavatories become inoperative, the flight will divert to the nearest suitable airport in order for maintenance to rectify the situation. Due to the location of the aircraft, the flight continued to its intended destination. The issue was subsequently rectified upon arrival in Kona, and our flight returned to Phoenix as scheduled.
When New Smaller Lavatories are the Standard This Might Be Even Worse
In fact American did send out a two and a half hour flight three years ago without a working lavatory. Passengers on the Westchester, New York – Chicago flight were given the choice to fly or not knowing there was no working lavatory although they weren’t given compensation if they opted not to travel.
Passengers on the Kona flight have received compensation from the airline for instance one apparently received 30,000 AAdvantage miles, and another 17,000 miles plus $240 in travel vouchers. Unfortunately compensation comes from the airline rather than from the passenger who flushed a diaper down the toilet.