About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Disappointing response from AA. Would have hoped for proactive offers of miles or something for affected passengers. That was a pretty bad goof on their part.

  2. Is the problem with AA picking B as a fare basis for Basic Economy is that B has traditionally been used as a higher fare economy fare almost costing as much as a Y?

  3. @jamesb2147, I think AA is getting stingy with giving out miles for inconveniences now. First leg of my flight HOU-DFW-MCI on Sunday was delayed enough (they never updated gate info of course) that I missed my connecting flight. I had to use Twitter to get backed up on a later flight. Eventually gate agent called me up and and booked me on a United flight out of IAH direct to MCI. I lost my confirmed first class upgrades on both legs, lounge access, EQM/EQD/RDM on an expensive ticket, had to rush to IAH to make the flight, would have just chose UA in the first place if I wanted to fly with them, etc.

    Anyways, I called up and was told I had to use the online complaint form now. After a few back and forth responses, doesn’t look like they’ll be offering me any miles. Previously, if I’d get delayed (I’m always delayed on AA), I’d have a good chance of receiving an email while in the air apologizing and a deposit of miles. Oh well.

  4. I picked up a BMW 325 at National car DFW last year, haven’t seen one since. But the Exec aisle is littered with Suburbans and Camaros all the time now. I’d love to see more BMWs there, especially since Silvercar dropped DFW…

  5. Gee, do you think UA could throw the Red Cross a little spare change? the 100 mile offer to the RC simply does not make me want to jump up and spend $1K. It would be better if they at least offered 10 – 20% in miles of all transactions during that month. RC would probably get more out of the deal that way.

  6. Finding a BMW X3 out on the Emerald aisle is going to be like spotting a unicorn or a yeti.

  7. BMW presented the X3 back in 2003 as its 2nd SUV and the marketplace’s initial tiny luxury crossover. Upgraded in 2010, the X3 abandoned its weird-looking front fascia for a nose that looked like the X5’s. BMW’s virtually straight redesigns as of late, I am certain the real production lorry fits the majority of my description. When it pertains to the impact the X3 will absolutely carry the luxurious market.

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