IHG Rewards is running a super generous free nights promotion. At least it’s super-generous for some, the specific offers a member will get vary. But the base offer is pretty good where three Holiday Inn nights booked carefully can be turned into two free nights at any Intercontinental Hotels Group property in the world.
Regarding the usefulness of these nights, I had already written:
IHG confirmed for me that these free nights work just list their co-brand credit card’s annual free night: usable at any participating IHG property (as long as reward nights are available)
But others were talking as though they thought the inventory would be more limited. This concern seemed to trace back to a Loyalty Lobby post that relayed word from IHG on the promotion terms and concluded,
This seems to imply that they have specific award inventory reserved for these free nights awards and it can be drastically different from the points based one.
A couple of readers asked me if I would reach out to IHG again to clarify. So I shot off an email last night:
Contra what you confirmed below I’m hearing that the reward nights earned through this promotion may not be like the credit card or points award nights in that they have their own limited inventory with less availability.
Can you confirm that indeed the free nights earned with this promotion have the same availability as reward nights on points and the free credit card night?
That obviously affects the value proposition of this promotion.
And I heard back fairly quickly — there’s no separate, special, limited inventory for these promotional reward nights:
I am confirming that the “free nights” earned with this promotion have the same availability as Reward Nights (using points to redeem for a free night) and the free nights are like the free credit card night.
But just to be double triple super sure (that I wasn’t misreading the reply), I asked back:
For clarity’s sake are you saying you are working to get confirmation, or that you are – with this email – confirming it to me? Sorry if I’m a bit dense!
And was told in response:
This email serves as confirmation. No worries!
There you have it, straight from the executive offices at IHG. No doubt some will remain concerned. I am not concerned.