In June American Airlines told employees to expect layoffs among management at the director level and above.
In any merger of this size there are initial promises of cost savings, and personnel is one area where those need to be delivered.
A year ago airline CFO Derek Kerr shared that they planned to “further eliminat[e..] post-merger redundancies” and that we’d begin to see those in 2018.
A correspondent shares that layoffs took place this week among frontline managers,
AA has been doing massive layoffs this week with their airport leadership. They took out 12% of DFW operations frontline management [Thursday], and that number is only supposed to rise tomorrow as those that were off..come into work. The number floating around is 21 people from the operations leadership team at DFW alone.
Some smaller stations are rumored to be losing 35% of their customer service managers, which could leave the remaining employees extremely over taxed given the current workload.
This is being called a reduction in force, but I’ve already seen two positions that this happened with that were reposted to be back filled.
I’m separately told the number is “almost 50” at Dallas Fort-Worth with today’s numbers between customer care, operations, cargo and administration.
Looking into this it appears some of the positions are part of what was announced in June and others are a mass of layoffs based on performance where staff will be replaced.
I’m surprised to be seeing many merger redundancies at Dallas Fort-Worth because US Airways simply hadn’t had a large station there to begin with. LAX by the way is largely spared this knife, as they’re generally considered to be understaffed, though there are performance-based terminations there this week.
There’s across-the-board analysis of where American can cut staff — not just areas where legacy US Airways staff and legacy American staff were no longer both needed five years into the merger. It’s hard enough to find a customer service manager as it is, though the reductions are a small percentage of staff.
Employees always seem busy as work expands to fill available time. After the merger there were duplicative staff. American said that they were going to reduce headcount, so that shouldn’t come as a surprise. The airline has publicly promised cost cuts. We’ll see how that manifests itself in front line experience soon.