American Airlines released new uniforms in fall 2016 and almost immediately started getting complaints from flight attendants. While they were coming from a small percentage of crew members overall, those reports included difficulty breathing and skin reactions. There were hundreds of reports of reactions even from crew members just being around others wearing the new uniform.
The design was workmanlike rather than stylish, but what drove American to make a change was the flight attendant reactions. Twin Hill, a Men’s Warehouse company, had manufactured Alaska Airlines uniforms with similar complaints.
It hasn’t been possible to really demonstrate conclusively through science a connection between the uniforms and the reactions, but that could be a limitation of the testing and the uniforms became such a focal point of employee angst that a company whose business strategy is focused on making employees happy again needed to make a change.
Here are the new uniforms:
These new uniforms will be rolled out in 2020, updating the current 2016 design with Land’s End as the new manufacturer. Delta says their new uniforms are “Passport Purple” whatever that is, these are reportedly “Parisian Blue.”
Here’s details on ties and scarf pieces for various work groups:
And here are the uniforms worn live:
As a tweak on the current design I don’t find them particularly striking or a brand highlight. Everyone has to wear clothes though and hopefully these clothes will garner acceptance from American’s crews.