Make a Green Choice probably doesn’t do much for the environment, but it does affect hotel housekeepers. Back in the fall when Marriott was facing housekeeping strikes, guests were getting flyers under their doors protesting the program.
Hotels want you to re-use their towels. They want you not to have your sheets changed, and even to decline housekeeping entirely. They will tell you it’s for the environment, but their primary interest is saving costs. Marriott gives you 500 points per night you skip housekeeping, which is a two-thirds devaluation from the old Starwood Make a Green Choice program. They’re not even splitting the savings as well as they used to.
Housekeeping staff have more erratic schedules, depending on how many guests opt out. It’s less work for them. And when a guest who doesn’t take housekeeping checks out, it’s more work to clean the room. In other words, it’s hotel cost saving on the backs of their housekeepers.
I was surprised to learn that housekeepers at Marriott properties continue to invade guest rooms with their beefs with management over Make a Green Choice. Bill C. shares this slipped under a door at the Renaissance Sea World last night.
The Marriott hotel chain needs to do a much better job policing this, and working with their employees to keep guests out of disputes between employees and management. The guest room needs to be sacrosanct, and not a place where people are pulled into the middle of a conflict. That makes stays far less pleasant.
Marriott encourages you to fly out and visit their hotels, eat beef in the restaurant, extend your stay by flying your family out too, but what you’re really doing that’s harming the environment is having your room tidied. I’ve always found it odd that a hotel chain promotes the idea that their housekeepers are bad for the environment. And single use toiletries.