News and notes from around the interweb:
- Never book prepaid car rentals through Expedia When a flight was delayed by weather, the rental agency was out of cars and the customer lost their full prepayment because the reservation required showing up within two hours of planned pickup. Expedia calls this ‘common’ but after media got involved they issued a ‘courtesy’ refund.
- How Malaysia Airlines makes its amazing business class satay “Every day the Asian carrier cooks up 26,000 satay sticks and 200 litresn of peanut sauce”
- Airbnb paused payments to several hosts, holding back tens of thousands of dollars in some cases pending identity verification but apparently it can take months for Airbnb to process and submissions seemingly go into a black hole. (Skift)
- Alaska Airlines apparently lost an unaccompanied minor (HT: Paul H) They couldn’t tell the mother where her son was for hours, and a stranger helped him get where he was going.
@sanguinespirited #alaskanairlines #alaskanair #lostkid #lasvegas #dobetter #k18results ♬ original sound – Reyna Britt - Doesn’t anyone remember that in 2018 United killed a dog by requiring it to fly in the overhead bin?
- Uber is going to ‘redesign the airport experience’ somehow thinking they will pick up more business travelers by increasing the window that you can pre-reserve a ride from 30 to 90 days (for all those business trips booked three months out, where they’ll lose rides to someone else between days 31 and 90) and by offering more instructions on how to find your ride. Remember when Uber was an innovative company? (Skift)
I will never book anything through expedia due to their rental car customer service. I once booked a car through expedia for Firefly rental company at Boston airport. I was nervous because I had never heard of Firefly, so I tried to call their Boston desk to confirm, could not get through. After some investigation, it appeared that there was no such company there. I called expedia, and they guaranteed that Firefly was there, and that there would be a car their for me. I arrive, there’s no Firefly rental company in Boston. Expedia could not be easily reached and did nothing for me when I did finally get a hold of a real person. No apology or any support afterward. Luckily, National Rental Car honored the price that expedia quoted me and found me a similar minivan.
Never Book through Expedia.
It’s 2023, why people still need to go thought middleman ? just to save a few bucks? book directly with Airline or Car rental companies to save headaches 🙂
Alaska is a shadow of its former self it’s now as crappy as everyone else despite having better than average flight crews.I’m done with them for the foreseeable future
They also dropped my emerald status shy of 2000 miles to qualification
But most of all their fares are wildly higher than American now double or triple in coach except in the most highly competitive markets
On my last flight my luggage was 30 minutes later and at the airport the baggage Dept rep for Alaska refused the baggage guarantee reinventing the rules rudely
I realize they dont need me so I’m gone .Now they lose children but at least they don’t break guitars 😉