Despite donating big to Democrats this cycle, Delta’s CEO was on the Trump train. The hope: that a Donald Trump presidency could revive protectionism, shut out Gulf carriers from US markets, reducing consumer choice and increasing fares.
The “Trump is good for Delta” mantra likely didn’t trickle down to Delta’s front line. However, an offensive inflight rant was allowed to proceed and go viral. Delta apologized for not taking swifter action.
The epitome of post-election white privilege. He wasn't put off the plane in spite of multiple requests. pic.twitter.com/9ZvMhLgLYs
— Shaun King (@ShaunKing) November 24, 2016
In contrast over at United a pilot made clear that politics wasn’t welcome onboard.
Now that the Delta anti-Hillary Trump Victory Rant has gone viral, Delta is taking action. The perpetrator is banned from Delta and all the passengers onboard get refunded.
As you may have heard by now, last week a video began circulating around the internet showing a disruptive passenger on board a Delta flight. This individual displayed behavior that was loud, rude and disrespectful to his fellow customers. After questioning the customer, our team members made the best decision they could given the information they had and allowed him to remain on the flight. However, if our colleagues had witnessed firsthand what was shown in the video, there is no question they would have removed him from the aircraft. He will never again be allowed on a Delta plane.
Part of being a reliable travel partner and a servant leader is acknowledging our mistakes so we can learn from them and respond more effectively in the future. Delta has apologized to the customers onboard that flight. We are also refunding those customers the cost of their tickets.
I actually think kudos belong to the flight crew who didn’t eject the passenger, his rant was unfortunate and he shouldn’t have subjected passengers to it. But crew are too quick to toss passengers due to ‘security’. And Delta really didn’t owe passengers anything here, either.
(HT: Rene’s Points)